How it works

Step 1 – You place your order
Order anything from lisilinka.com as usual. We ship worldwide with DHL Express.

Step 2 – You pay the customs bill
DHL Express will contact you to collect customs duties before delivery. Pay the bill and take a screenshot showing the amount.

Step 3 – You email us

Send the screenshot and your waybill number to contact@lisilinka.com. We reply within 24 hours and send you a personal discount code equal to the customs amount.

Note: On your DHL customs bill, the sender appears as "Prismaze GmbH" – that's us, the company behind Lisilinka.

Step 4 – You get your refund
Use your discount code at checkout on your next order – it's applied automatically and equals the full amount you paid for customs.

Good to know

Eligible countries: Canada, Norway, Switzerland, and more

Response time: We reply to all requests within 24 hours

Contact: Please email us directly at contact@lisilinka.com so you can attach your screenshot

DHL tip: Provide a phone number at checkout for SMS updates from DHL Express

"Full Tutorial Sets in hexagon size ship with all duties and taxes included, so no code is needed for them."

Please note

Shipping rates and free gift thresholds on your next order are calculated AFTER subtracting the discount code.